"The service gets bogged down with everyone trying to use Cowboy Mail at one time," she said. "The past week, 60 percent of the calls I received have been about Cowboy Mail."
For some students and faculty, the online service crash meant starting the academic year off on a bad note.
"My online classroom is messed up too, so I missed assignments and I can't print stuff off," said Mallory Craig, a human development and family services freshman. "My biology lab teacher was just like, ‘oh well, sorry. Now, I'm stressed.
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